TheySaid: Real Strategies for Customer Success

TheySaid

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About

On this podcast, you’ll hear from forward-thinking leaders about the Customer Success strategies that matter most. Welcome to the no-fluff podcast for Customer Success. Powered by the team at TheySaid.

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Recent episodes

  • Use VOC Feedback to Figure Out Workarounds That DON’T Include New FeaturesAug 1, 2022 · 30 min
  • You're Doing VOC, but Is It Working?Jul 21, 2022 · 29 min
  • How to Flex Your Voice of Customer Muscle With Slack VOC ExpertJul 11, 2022 · 29 min
  • Build the Product Your Customers Want Using VOC DataJun 28, 2022 · 28 min
  • The Meeting That Every VOC Program Is MissingJun 14, 2022 · 39 min
  • Box’s Jeff Justice Williams on Building a VOC Program at ScaleJun 6, 2022 · 33 min
  • Actually Closing the Loop With Customers in a VOC ProgramMay 16, 2022 · 29 min
  • The Advanced Voice of Customer Program BlueprintMay 6, 2022 · 36 min
  • Digital CS at Mega-Scale: VMware’s ApproachMar 10, 2022 · 26 min
  • A Quick-Start Guide to Data-Driven Digital CSFeb 24, 2022 · 31 min

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