What the M

Kent D. McPhail and Stephen M. Hladik

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About

Do you ever wonder who is behind the scenes collecting and processing all those monthly mortgage payments throughout the entire country? In the world of residential mortgages, the mortgage servicing industry is a critical but not always visible player in the lending and home ownership process. Unveiling how mortgage servicers manage the residential homeownership industry is the concept behind “What the M,” a new podcast that discusses the complex issues facing default services and the path forward for the mortgage industry and homeowners alike. The industry is comprised of more than 160 mortgage servicers representing more than 80% of the outstanding principal bala...

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Recent episodes

  • Episode 71 - Mark McArdleSep 28, 2026 · 32 min
  • Episode 70 - Brian D. MontgomerySep 11, 2026 · 1 hr 8 min
  • Episode 69 - Rick Sharga & Daren BlomquistAug 31, 2026 · 42 min
  • Episode 68 - The Last Question (Season 4 Finale)Jun 8, 2026 · 24 min
  • Episode 67 - Joe LaraApr 20, 2026 · 39 min
  • Episode 66 - Talia RamirezMar 16, 2026 · 33 min
  • Episode 65 - Sam HantoshFeb 23, 2026 · 36 min
  • Episode 64 - John Dunnery ReturnsFeb 9, 2026 · 33 min
  • Episode 63 - Marcel Bryar ReturnsJan 26, 2026 · 27 min
  • Episode 62 - Kevin ShiversJan 12, 2026 · 42 min

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What the M | Parasocial