CX Conversations
- Business · Careers, Management
- Society & Culture · Relationships
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About
What do businesses of all sizes value the most? Growth. But how do you grow in today’s rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.
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Recent episodes
- Reducing Risk Through Operational Excellence | Michael Popa
- The Power of Identification to Build Employee and Customer Connection | Aaron Painter
- Customer Processes Are Easy to Think about, But Harder to Implement | Ali Ghumman
- Transformation in Customer Service with Crispin Thompson | Align Your Business to This Idea of Experience
- How to Relate to Customers in a Way That’s Unique and Scalable | Owen Robinson
- Improving Your Digital Presence with Good User Experience | Hannah McNaughton
- Personalization Journey Mapping | Chris Brogan
- How to Build a Brand Strategy That Drives Your Customer Experience | Bettina Papirio-Faerber
- Outsourcing Customer Experience | Rhonda Rohtstein
- How to Use Data to Transform Your Customer Journey | Biren Fondekar