CX Nexus Podcast
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About
CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly. Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for...
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Recent episodes
- Community Builders After Dark: What We Do When We're Not at Work
- Balancing AI and Human Touch in Customer Experience
- From Silos to Synergy: Aligning Community Efforts with Sales Strategies
- From Zendesk to Coupa, Reltio to ZoomInfo: Lessons in Career Transitions
- Aligning Marketing, Sales, and Community for Business Growth
- Breaking Down Silos: Fostering Cross-Functional Collaboration for Better Customer Experiences with Jay Nathan
- The Event Planner's Playbook: Insights from CX Professionals
- The Role of Community in Business Growth: A Look Into Sales and Expansion
- The CX Nexus Podcast: Building Bridges in Business
- End-of-Year Reviews and Reporting Best Practices