Hello Customer, a Podcast About Delivering Extraordinary Customer Experience

Espree Devora & Leslie Cottenjé

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About

Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly understanding what is driving a generation, what makes them happy. For Season One we investigate the Fashion Industry! We talked to...

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Recent episodes

  • STOP THE FALSIFIED CUSTOMER EXPERIENCE - VIDI CAMERASDec 16, 2015 · 23 min
  • Afends - Customer service via Live Chat in e-commerce - Hello Customer Podcast / Season One / FashionDec 9, 2015 · 15 min
  • Customer First @ Volcom: from sports brand to popular cultureDec 2, 2015 · 18 min
  • Osiris - 'Thinking outside the shoe box', Listening to connect with customers - Hello Customer Podcast / Season One / FashionNov 25, 2015 · 38 min
  • MeUndies - Creating intrigue to skyrocket becoming a top brand - Hello Customer Podcast / Season One / FashionNov 18, 2015 · 27 min
  • Element - Do well by giving back (and being an environmentally conscientious brand) - Hello Customer Podcast / Season One / FashionNov 11, 2015 · 25 min
  • Levi's - Creating popular collections based on Customer Feedback & Co-creationNov 4, 2015 · 24 min
  • Zappos - Delivering WOW to customersOct 28, 2015 · 21 min

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