Retention Masterclass

John Koetsier, Peggy Anne Salz

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About

Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.

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Recent episodes

  • New Retention Masterclass! Finally! And ... pls come to the new show!Nov 29, 2021 · 6 min
  • The new mobile economy runs on subscriptions. How do you optimize them?Feb 24, 2021 · 28 min
  • Apps for kids: 350M installs, subscriptions, and mobile user retention for kids in Sago Mini WorldJan 2, 2021 · 30 min
  • Why NPS is narcissistic. And ... how to achieve 95% accuracy in predicting churnDec 7, 2020 · 29 min
  • Mobile user retention: when you HATE HATE HATE paying for the same user again and again and againNov 19, 2020 · 21 min
  • Building subscription businesses that monetize: Chatting with Google's former product manager for self-driving cars and iOS appNov 12, 2020 · 35 min
  • Retention by design, with a Rovio art director: creativity, games, and keeping your usersNov 6, 2020 · 32 min
  • Mobile measurement in the age of privacy with Brian Krebs of MetricWorksOct 28, 2020 · 38 min
  • From Batman to you: mobile app retention for UTILITY appsOct 22, 2020 · 33 min
  • What can 120 million members and $1.7 billion in cash rewards teach us about retention?Oct 8, 2020 · 35 min

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