Amazing Business Radio
- Business · Careers
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About
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next...
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Recent episodes
- The Customer Experience Differentiator Most Brands Overlook Featuring Catherine Dummitt
- Is AI Making Customer Service Better? Featuring Jay Lee
- Human Judgement in the Age of AI Featuring Rachel Orston
- How Memberships Create Customer Loyalty and Retention Featuring Jeff Helfgott
- How to Operationalize Customer Retention Featuring Ed Howie
- Why Customer-Centric Companies Outlast Competitors Featuring Clifford Hudson
- Every Employee Is a Customer Service Employee Featuring Keith Farley
- Customer Transformation: How Emotional Connections Create Lasting Brand Loyalty Featuring Bob Rogers
- Designing Employee Engagement and Retention Featuring Jimmy Chebat
- How AI Predicts Customer Behavior and Improves Customer Experience Featuring Roger Dooley