Project Distinct Podcast
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About
How do YOU stand out in today’s competitive marketplace? What does it take to sell uniquely…and serve remarkably? How can customers tell a difference between you and your competitors? “PROJECT DISTINCT with Scott McKain” reveals what it takes to soar above the crowd and dominate your market. You’ll discover the elements required to make your competition irrelevant. Subscribe and join Hall of Fame professional speaker Scott McKain daily! What if you don’t listen…and your competition does?
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Recent episodes
- Examples of how companies deliver great customer experiences
- The sad standard of satisfaction
- The importance of customer LTV
- Derivative but distinctive — an approach to stand out
- The single most important customer service skill
- Three “show biz” steps to improve your business: re-shoot, re-cast, and re-edit
- S2 E688: Encore Episode - What you're doing that is driving your customers crazy!
- Changing customer expectations and the UCE
- The future of leadership development
- The big 3 for customer relationships