
Customer Connection
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About
Welcome to the "Customer Connection" Podcast; This is a customer-centric 360-degree view of lessons learned, tools, techniques, and procedures designed to guide and produce best practices for adoption and implementation of the ServiceNow platform. Led by CX expert and Director of Customer Workflows Jerry Campbell and co-hosted by Customer Workflow Principal Portfolio managers Gareth Millwood and Nick Derbawka, this team will seat down with ServiceNow customers, partners, product teams and C-level executives to share their thoughts on how to achieve the biggest bang for their buck from the ServiceNow platform.
Also on
Recent episodes
- Customer Excellence in Action: Driving Value and Belonging at Scale
- Making Workflows Better with Process Mining
- From Zero to Expert: Building ServiceNow NexGen AI Talent
- Elevating Customer Experience with AI: ServiceNow and 3CLogic
- Navigating AI-Powered Enterprises
- Understanding the Citizen Developer Program
- Shadowing a CSM Implementation
- Welcome to the World of Gen AI on the Platform of Platforms
- Introduction to ServiceNow Vault
- Significance of ServiceNow Co-Delivery Partnership