Accelerating Support
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About
Join host’s Chris Buttenham and Kristen Barker for Accelerating Support: the podcast. Listen to learn how industry leaders are leveraging tech, trends and best in class techniques to accelerate support and enable self-service for their companies.
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Recent episodes
- How to Create a Culture of Knowledge Sharing - The Role of Technology - Part 3 Of 3
- How to Create a Culture of Knowledge Sharing - Incentives and Motivating Employees - Part 2 of 3
- How to Create a Culture of Knowledge Sharing - Quantifying the cost of the problem - Part 1 of 3
- Episode 4 - Kaitlin Pettersen, Senior Director, Customer Support at Intercom | Accelerating Support
- Episode 3 - Matthew Caron, Head of Customer Support at OpenTable | Accelerating Support
- Episode 2 - John Riordan, Director of Support at Shopify | Accelerating Support
- Episode 1 - Darren Murph, Head of Remote at GitLab | Accelerating Support