Housing Ombudsman
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About
A new series of podcasts to provide more insight on our casework and to share best practice across the housing sector..
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Recent episodes
- Noise report interview with Vicky Smith, partner at Devonshires
- Deconstructed Repairs Case
- Our strengthened Complaint Handling Code
- Disrepair protocol
- Spotlight report on damp and mould - Interview with Catherine Ryder from the National Housing Federation
- Severe maladministration – insight from the Ombudsman’s caseworkers
- Relaxing the Rules and Returning to the New Normal – Insights from the Housing Ombudsman