The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Colin Shaw, Beyond Philosophy LLC

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About

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". Visit www...

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Recent episodes

  • Customer Experience Programs Don't Die From Bad Ideas. They Die From This....Oct 24, 2026 · 39 min
  • The Missing Link in AI That's Quietly Destroying Your Customer ExperienceOct 10, 2026 · 37 min
  • The AI Backlash Is Here — And It's Coming for Your Customer ExperienceSep 26, 2026 · 37 min
  • Are You Making One Of The Most Expensive Mistakes In Customer Experience?Sep 12, 2026 · 40 min
  • The Hidden Tax That's Quietly Costing Your Business a FortuneAug 29, 2026 · 32 min
  • Your AI Is Engineering The Perfect Forgettable Experience; Was That The Plan?Aug 15, 2026 · 32 min
  • Why Memory Matters More Than Your Customer Experience - Part 1Aug 1, 2026 · 32 min
  • Five Rules for Building Customer Trust — And Why Most Companies Break All of ThemJul 18, 2026 · 26 min
  • AI-First Is Smart. AI-Only Is A Slow Motion Mistake.Jul 4, 2026 · 27 min
  • Is AI Making Brands Lose Their Souls?Jun 20, 2026 · 29 min

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