The CXPod
- Business · Management
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About
Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry. Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.
Also on
Recent episodes
- CX Evolution & Leadership: Season Finale with Ian Golding
- CX, AI & Empathy: Lessons from Mai Momani
- CX & Brand Consistency: Lessons from ice and Lyse, with Jannicken Lampe and Shiraz Abid
- CX in the AI Era: Balancing Tech and Human Connection, with Carlos Espinosa
- From Frontline to CX Leadership: The journey of Jenny McCoy from The Irish mgmnt Institute
- Trust, Growth & the Digital Shift in banking with Kantar´s Peter Aitken
- Decoding Customer Behavior with Dr. Ana Iorga: Neuroscience Meets CX
- Punk CX & The Power of Authenticity: A Conversation with Adrian Swinscoe
- Bridging technology and humanity: Bruce Temkin on Ai, Customer Experience and human-centric leadership
- AI whispering and how to adapt to "machine customers" with Sirte Pihlaja