Mistaken Identity
Subscribe in ParasocialFree on the App Store for iPhone, iPad and Mac. No subscription needed. Once it is installed, tap this link again and the show is yours. Already have it? Open in Parasocial.
About
In a world where meeting your customers face-to-face is no longer the norm, businesses are faced with a new challenge: how to build meaningful relationships with their customers in the digital age, without really knowing who they are? It is possible. Enter, “Mistaken Identity”, a podcast that helps you look at your customers’ modern digital identities in a whole new way so you can protect and delight them by creating amazing, secure customer experiences. Together with experienced product leaders, we’ll debunk myths, misperceptions and share actionable ways to leverage identity knowledge toward building better products and experiences. So whether you’re a...
Also on
Recent episodes
- Crack the Code with Passkeys, with Andrew Shikiar, Executive Director and CMO of the FIDO Alliance
- Customer Experience is the New Marketing Currency, with Sophie Crosby, Co-Founder of Paso Consulting
- Using AI Pragmatically, with Randy Mercer, Chief Product Officer at 1WorldSync
- Bonus Episode: Innovating for the Future
- In a Tech Field, Stay People-Focused
- In Product Management, The Product's Never Finished
- Beyond Passwords: Leveraging Identity Insight to Create Secure Experiences
- Embracing the Product-Led Movement
- Log-In Equals Retention
- Behind Every Great Product is a Better Story