Scale Tale - The Customer Success Podcast
- Business · Management
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About
Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses.Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success and forging long-term relationships, we'll guide you through the essential steps for creating a thriving customer base. Join Mausmi Ambastha, a 2X SaaS founder (currently Co-Founder of...
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Recent episodes
- Customer Success Challenges While Scaling Up W/ Parul Bhandari
- How To Create A Positive Impact As A Customer Success Manager w/ Jeff Mar
- Tactics To Decrease Churn And Expand Revenue w/ Peter Armaly
- Can Advocacy Generate Revenue w/ Christian Jakenfelds
- Is Customer Success Becoming Sales? w/ Jason Noble
- Understanding Escalation Management with Parker Chase Corwin
- Revenue-centric customer success culture w/ Maranda Dziekonski
- 5 Costly Customer Success Mistakes ft. Markus Rentsch
- Professional Education in Customer Success w/ Vijay Mehrotra
- What an Ideal Customer Success Platform Must Look Like ft. Wyeth Goodenough