SimpleBiz360™ Podcast
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About
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
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Recent episodes
- Does your company recognize issues as opportunities in disguise? OMOQ #199
- Does your company have a pain management team? OMOQ #198
- Does your company recognize negative perception patterns with your customer base? OMOQ #197
- Does your company measure and manage consistency? OMOQ #196
- Does your company manage issues with band aids or deep-dive fixes? OMOQ #195
- Does your company deliberately aim at exceeding customer expectations? OMOQ #194
- Do you search for the reasons why customers stopped doing business with your company? OMOQ #193
- Does your company pay for repairing self-inflicted mistakes on customer jobs? OMOQ #192
- Are standard operating procedures part of your company? OMOQ #191
- Does your business correspondence contain courtesy, purpose, and action? OMOQ #190