Customer Success Talks
- Business · Management
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About
Welcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-depth conversations with industry experts, real-life stories, and actionable advice. Join us and be part of our community, where we grow and succeed together!
Also on
Recent episodes
- The CS Secret to Getting Feature Requests Prioritized Now
- Your Customer Data Isn't Actionable Yet: Here's Why
- How the shifting global market, AI, and new pricing models are reshaping Customer Success right now
- Why Most QBRs Fail And the 15-Minute QBR That Fixes Them
- Getting Things Done with David Allen: Master Productivity
- The Productivity Shift Every Customer Success Manager Needs to Make
- The Hidden Reason Clients Aren't Getting Results - Maranda Dziekonski
- Financial Acumen: How to Drive Revenue & Prevent Churn
- The Biggest Customer Success Managers Mistake: Empathy Without Boundaries
- No Management Experience? Here's what hiring managers are looking for