CX Champions
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About
Your brand experience is made up of so many small moments. So every moment needs to be positive, personal and drive business performance. But how do you make the most of every touch point? And how do you exceed ever-rising customer expectations? CX Champions is an UNSCRIPTED masterclass on how YOU can stand out, think differently, and re-imagine what a Customer Experience could look like in a digital-first world. Join us to hear from top CX leaders in the world and they’ll champion every moment.
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Recent episodes
- Inside OLLY’s Digital Strategy: Jennifer Peters on Using Martech and AI to Enhance the Customer Experience
- Unlocking the Power of AI in Pharma with Dr. Eric Trepanier of ODAIA
- Typeform's Vision for AI-Driven Holistic Customer Experience with Chief Product Officer Aleks Bass
- Mastering CX: Shep Hyken's Guide to Exceptional Customer Interactions
- Delivering 18 Years of Bold CX: Christian Mitchell's Journey at Northwestern Mutual
- HubSpot's CX Evolution: A Conversation with Nicholas Holland, VP of Product
- Empowering Customer Choice with Micah Sampson, Head of Customer Experience at Intuit
- Driving Change: Turo’s Trailblazing COO, Julie Weingardt
- Becoming the Pink Zebra: How CEO Ron Holt Created the “First Happy Moving Company” By Prioritizing CX Over Profit
- Speed Matters: How EasyPark Group Chief Customer Officer Scott Booker Stays Agile for High Customer Satisfaction