Customer Educated
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About
Customer Educated is a Trainn Original podcast Ever wanted to learn from customer education experts who say “Been there, done that”? We bring those very voices to the Customer Educated Podcast. Join us in conversation with "pros" from diverse SaaS teams who've scaled their programs to the peak. Gain actionable strategies, real-world case studies and learn from their mistakes to build the best customer learning experience at your organization Ready to get Customer Educated?
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Recent episodes
- How Jason Gorman uses Gen AI to cut training creation time by 60%
- Repurposing educational content for marketing, setting up content ownership and more with Shannon Howard
- Setting up strategic collaboration between education and marketing teams with Shannon Howard
- Measure learning, behavioural change and reaction with every Instructor Led training with Dan Braithwaite
- What it takes to run successful Instructor-led training programs with Dan Braithwaite
- Sentiment analysis with GPT, RISEN Framework, and validating customer data with Alex Turkovic - Ep 6 (P1)
- Leveraging NPS surveys to drive customer comments and product feedback with Alex Turkovic - Ep 6 (P1)
- Exploring the power of customer education automations with Eric Mistry - Ep 5 (P1)
- Saving time, cost and increasing productivity with customer education automations with Eric Mistry - Ep 5(P2)
- The myth of a "trained customer" with Vicky Kennedy- Ep 4 (P1)