Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)
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About
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish ou...
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Recent episodes
- 143. 4 Reasons Hiring Managers Skip Your CSM Resume (And How to Fix Them)
- 142. Overqualified for Some CSM Jobs, Underqualified for Others? How to Decide Which Roles to Apply For
- 141. 3 CSM Interview Presentation Mistakes That Get You Cut in the Final Round
- 140. First 90 Days as a CSM: 5 Things That Make Your Manager Think "Good Hire"
- 139. 5 Mistakes CSMs Make in the First 5 Minutes of an Interview
- 138. LinkedIn Profile Tips for CSMs: 3 Tweaks That Get You Interviews
- 137. How to Prove ROI to Your Customers (4 EASY Steps)
- 136. 5 Ways the CSM Role is Changing in 2026 (Beyond the Obvious Stuff)
- 135. You Nailed the CSM Interview and Still Got Rejected. Here's 4 Reasons Why
- 134. What to (And Not To) Say About AI in Your CS Interviews