Happy to Help | A Customer Support Podcast

Buzzsprout

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About

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!

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Recent episodes

  • The Future of Customer Support: 6 Takeaways from Support Driven ExpoSep 8, 2026 · 32 min
  • Podcasting As Proactive Customer SupportAug 11, 2026 · 46 min
  • What You Should Actually Measure in Support with Meghan GallagherJul 14, 2026 · 45 min
  • Help Articles and Writing Strategies in the Age of AI with Leslie O'FlahavanJun 9, 2026 · 54 min
  • How Support Teams Can Prove Their Value Across the Company with Andrew "Coach" RiosMay 12, 2026 · 1 hr 0 min
  • Practical Uses of AI in Customer Support with Craig StossApr 14, 2026 · 50 min
  • Using Psychology to Thrive in Customer Support with Melody WildingMar 10, 2026 · 52 min
  • Creating a Healthy Mindset in Customer Support with Sarah CaminitiFeb 10, 2026 · 59 min
  • Finding Excellent Customer Support Agents in Unlikely PlacesJan 13, 2026 · 41 min
  • How Intentional Gifting Creates Loyal Customers with Sarah BettsDec 9, 2025 · 42 min

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