The Loyalty Podcast

New World Loyalty

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About

The Loyalty Podcast from New World Loyalty brings together leading voices from across the industry to explore the latest ideas, innovations and challenges in customer loyalty. Hosted by Iain Pringle, the series combines in-depth conversations with industry experts and lively Newscast discussions on the news and trends shaping loyalty around the world.

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Recent episodes

  • Podcast 94 - The AI Loyalty Manager: Time to Rethink the Role?Oct 15, 2026 · 38 min
  • Podcast 93 – Loyalty Is Growing. So Why Is Engagement Getting HarderSep 28, 2026 · 41 min
  • Newscast 30 - The Value of NothingSep 14, 2026 · 34 min
  • Podcast 92 - AI in Loyalty - From Automation to TransformationAug 10, 2026 · 35 min
  • Newscast 29 - Who Owns Loyalty?Jul 27, 2026 · 34 min
  • Podcast 91 – Personalisation with PurposeJul 13, 2026 · 46 min
  • Podcast 90 - The Future of Loyalty PartnershipsJun 26, 2026 · 37 min
  • Podcast 89 - Loyalty - The Case for ChangeMay 12, 2026 · 44 min
  • Podcast 88 - Emotional LoyaltyApr 21, 2026 · 35 min
  • Newscast 28 - Status Wars and Loyalty Tech ConsolidationMar 23, 2026 · 33 min

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