SHIPPED!
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About
SHIPPED! is a podcast for operations leaders in logistics and supply chain. Hosted by Sean McCarthy, Co-Founder & CEO at BackOps.ai, each episode features candid conversations with VPs of Operations, Customer Success Directors, and COOs about the real challenges they face – handling shipping issues, managing customer problems when deliveries go wrong, and keeping customers happy.
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Recent episodes
- $10 orders that cost $30: the split-shipment problem in store-plus-DTC retail
- Why AI should be a recommendation, not a dictation: lessons from 12,000 DSD routes | Jeffrey Hendrix (Bimbo Bakeries)
- How Brinker sustains 20% growth: Supply visibility over demand forecasting | James Butler
- How face-to-face supplier visits cut costs 40-50% | Bryan Kryzda (Cove Brands)
- How OpticsPlanet forecasts 1M+ SKUs: The 90-day prediction system that stocks items selling once
- AI adoption without the hype: Using ChatGPT while staying skeptical of enterprise AI solutions