The CX Leader Podcast | A resource for customer experience leaders
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About
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
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Recent episodes
- All Good Things...
- A Soaring Transformation
- A Space for Customers
- Take the Transaction Out Of the Interaction
- Consistency Is the Key
- The CX Conundrum of Changing Minds
- The Harmonious Experience
- Encore: Eagles, Parrots, Doves, and Owls
- AI: Is It Hype Or Helpful?
- Talk Less, Listen More