CHURN FM
- Business · Entrepreneurship
- Technology
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About
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
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Recent episodes
- EP305 | What Happens When Marketing and CS Share a Leader | Rebecca Stone
- E304 | Why Product Delight Is No Longer Optional | Nesrine Changuel (Skype, Google, Spotify)
- E303 | Customer Success Is Dead. Meet the Growth Department.
- E302 | Why 51% of Subscribers Cancel Each Year—and How to Reduce Voluntary Churn
- E301 | Smarter Dunning: How Data and Intent Change Payment Recovery with Charles Rosenblatt of Butter Payments
- E300 | Building Retention into Your DNA: Matthew Tharp on Churn Signals, ICP & Cold Email
- EP299 | How to Build a Brand That Speaks to Robots and Humans with Susan Keplinger | Force of Nature
- E298 | Why LLM Agents Are Now your VIP Visitors and How to Optimize for Them
- EP297 | How Freemius Aligns Pricing With Growth to Reduce Graduation Churn
- E296 | What thousands of A/B tests reveal about websites that convert and retain with Casey Hill | DoWhatWorks