UNSCRIPTED

Future of Field Service

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About

The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.

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Recent episodes

  • Honeywell's AI-Powered Service Evolution | Yasir Sheikh | Standout UNSCRIPTED Ep. 379Oct 7, 2026 · 24 min
  • Why Does Your Win Need to Come from AI? | Ashley Gross, The Alliance | Ep. 8Oct 1, 2026 · 45 min
  • Podcast Takeover: Future of Field Service Live London Highlights | Berend Booms | UNSCRIPTED Ep. 378Sep 30, 2026 · 29 min
  • 5 Takeaways from the Service Council Symposium 2026 | Sarah Nicastro | UNSCRIPTED Ep. 377Sep 23, 2026 · 21 min
  • The Hidden Risks of AI in Service: Why a Strong AI Defense Matters | Dr. Aymen Gatri | UNSCRIPTED Ep. 376Sep 16, 2026 · 45 min
  • Building High-Performing Field Service Teams: From Technical Skills to Transformational Behaviors | David DeAngelis | UNSCRIPTED Ep. 375Sep 9, 2026 · 52 min
  • From Crisis to Innovation: How Authenticity and AI Are Reshaping B2B Publishing and Field Service | Kris Oldland | UNSCRIPTED Ep. 374Sep 2, 2026 · 48 min
  • The As-a-Service Evolution: Lessons from Kaer on Scaling, Customer Trust and AI | Dave Mackerness | Standout UNSCRIPTED Ep. 373Aug 26, 2026 · 50 min
  • How Do We Make Maintenance Sexy? | Kevin Clark, Siemens | Ep. 7Aug 19, 2026 · 44 min
  • How Alfa Laval Has Brought Service into Focus | Peter George | Standout UNSCRIPTED Ep. 372Aug 19, 2026 · 1 hr 3 min

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