Help Desk Central Podcast
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About
This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.
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Recent episodes
- HDC - Introduction - Episode 001
- HDC - What Is the Help Desk? - Episode 002
- HDC - The Ticketing System - Episode 003
- HDC - Workflow Efficiency - Episode 004
- Quick Tip Tuesday - 8/22/2017