CX-WISE By Sprinklr

Sprinklr

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About

CX-WISE is a podcast produced by Sprinklr, a Unified-CXM platform. Every episode will bring you personal stories and interesting anecdotes, that will highlight the importance of CX in the world around us. It's your best way to stay updated on trends but also dive deep into the legacy wisdom of our expert guests. Hosted by the ever-curious CX enthusiast, Nathan Bennett, CX-WISE will bring you Wisdom, Insights, Stories and Expertise from the world of CX. Dive in and get wiser!

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Recent episodes

  • A Digital Trailblazer’s Take on AI, CX & What Comes NextFeb 25, 2026 · 23 min
  • See the Signals, Seize the Moment: CX Lessons for Global Brands from SAMY & DiageoFeb 9, 2026 · 30 min
  • CX Transformation Starts with Trust - Lessons from Sprinklr's CEO Rory ReadJan 16, 2026 · 36 min
  • Why CX Fails: The CX Confidence Disconnect Explained by Justin RobbinsDec 2, 2025 · 29 min
  • Bryant Richardson on Why Cultural Intelligence Is the New CX Strategy That ScalesNov 5, 2025 · 41 min
  • Leading with Purpose: Vincent Lacsamana on designing CX that starts with WhyOct 16, 2025 · 30 min
  • Making MCP Work: Yogin Patel’s Playbook for AI-Driven CXSep 24, 2025 · 30 min
  • Storytelling Meets AI: Amanda Whiteside’s CX Wisdom for Modern BrandsSep 4, 2025 · 29 min
  • AI isn't Plug-and-Play: What CX Leaders Need to Know ft. Michael BairAug 13, 2025 · 29 min
  • The CX Evolution: Shama Hyder's Bold Predictions for the AI EraJul 24, 2025 · 32 min

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