SaaS Therapy
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About
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.
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Recent episodes
- Ep 155: Price SaaS by Value, Not Competition | Etinosa Agbonlahor
- Ep 154: AI Support, Human Trust | Christie DeCarolis
- The Hidden Cost of AI Adoption: Why Usage Doesn't Always Equal Value
- Navigating Change Management with Julie Whitten
- Customer Training: Live, Engaging, and Long-Term Strategies
- Mastering Customer Conversations: Strategies for Success
- Mastering Change Management: Strategies for Success with Allie Hartman
- The Future of Customer Success in an AI World with Ivan Stefanovski
- Mastering Customer Education: Strategies for Impactful Learning with Clea Mahoney
- Microsoft's Frontier Strategy: A New Era in AI SaaS