IT Horror Stories with Jack Smith

Jack Smith

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About

IT Horror Stories with Jack Smith tells real stories from the world of IT: outages, failed migrations, broken infrastructure, cybersecurity incidents, software failures, networking disasters, cloud problems, Shadow IT, and the occasional decision that seemed like a good idea at the time. Jack Smith talks with the people who were there about what happened, how they got out of it, and what others can learn from the incident. Stories are anonymized where needed, and the focus is on technology, processes, and organizations rather than blaming individuals. New episodes weekly, with Jack's Rants in between. You are one of us.

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Recent episodes

  • The Cost Of Rushing AI : When AI Adoption Goes WrongNov 9, 2026 · 45 min
  • Call Center Down : If Only AI Could Diagnose Network Traffic ProblemsNov 2, 2026 · 44 min
  • Jack's Rants - PHP, Panic, and Technical Debt - PHP2Shell: Critical PHP Flaws, Emergency Patching, and Technical DebtOct 26, 2026 · 15 min
  • Wrong Person, Right Skills : Technical Hiring Failures and Why Companies Mismanage IT TalentOct 19, 2026 · 45 min
  • Cleared for Disaster : Air Traffic Control Technology: Outages, Failures, and RecoveryOct 12, 2026 · 46 min
  • Jack's Rants - Meshcore : Off-Grid Messaging, LoRa, Privacy, and Decentralised NetworksOct 5, 2026 · 20 min
  • Cultural Differences in IT : When Global Teams Don't Work the Same WaySep 28, 2026 · 21 min
  • When UNPK Broke – Diagnosing an IBM Mainframe Hardware FailureSep 21, 2026 · 33 min
  • Pinball as IoT : When Arcade Machines Go OnlineSep 14, 2026 · 38 min
  • The Three Envelopes: Blame, Reorganize, RepeatSep 7, 2026 · 25 min

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