Leading the Frontline
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About
Leading the Frontline features real conversations with leaders in retail, hospitality, and consumer services who are redefining frontline leadership. Hosted by Traci Chernoff and presented by Legion Technologies, the show dives into how top HR and operations leaders engage hourly teams, build high-performance cultures, and stay ahead of workforce trends—without the jargon or fluff. Perfect for ops executives, HR professionals, people leaders, and anyone passionate about empowering the frontline.
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Recent episodes
- Narinder Dhaliwal: Transforming Leadership Through Continuous Learning
- Cathy Hotka: Servant Leadership and Fostering Connection
- Nabil Malouli: Leadership Through Innovation and Mentorship
- Kevin Ertell: The Best Leaders Are World-Class Followers
- S2E5 - Future Proofing Businesses feat. Mike Robards
- S2E4 - How Cinemark is Driving Employee Engagement (feat. Christopher Frey)
- S2E3 - How Flexibility and the 4-Day Workweek are Connected
- S2E2 - Recapping NRF 2023: Retail's Big Show
- S2E1 - Staffing Challenges Today and what Influences the Tight Labor Market (feat. Melissa Brown)
- S1E8 - Holiday Staffing and Demand: Forecasting and Workforce Sharing are the Gifts that Keep on Giving (feat. Michael Spataro)